For more than 20 years, Conor Byrne and Ian Richardson have worked alongside IT teams in the healthcare, cruise & travel and retail industries. Together they have delivered technology projects, cloud strategy, application managed services and more. It is almost thirteen years ago now that the pair officially laid the foundations for what has come to be known as theICEway ecosystem of companies. CRIBB Cyber Security is an integral part of this, and here we look at theICEway and what it has to offer in more detail.

Over the years, theICEway has seen many changes on its path towards becoming known as a specialist in the cruise industry. Offices have opened around the world and a new presence in Miami confirms that this local company* has achieved a global reach.

*Long based in Welwyn Garden City, theICEway was literally born in a garden shed.

A family spirit

The core team of experts here have largely stayed the same, then joined by people from all walks of life in tandem with the companies’ expansion. There is a tangible family spirit in all of the offices that is often accompanied by a different kind of spirit on special occasions. This can also be the case once a particularly intensive project has been completed! As both Conor and Ian are so often willing to admit, a company is only as strong as its people. As a result, we all believe that ours is very strong indeed – as hopefully our recent series of remote working routine blog pieces on the ICE website demonstrates.

theICEway ecosystem is made up of the teams at CRIBB Cyber Security, ICE Technology Services and eTestware. Each of these sub-brands specialises in different areas.

CRIBB Cyber Security

Here at CRIBB, we place a huge emphasis on ‘Security by Design’ as an approach. This in turn means that anyone looking to ‘hop on board’ theICEway can expect the same, proactive positioning from all of our experts.

We can help with certification and consultancy, including our new DPO offering. As well as these we also provide detection services, maintenance and support plus our popular ‘CMCA’ solution. This was designed specifically for the cruise industry.

CRIBB has worked alongside The IASME Consortium for many years on Cyber Essentials and Cyber Essentials Plus certifications. We were particularly thrilled at the announcement of this year’s exclusive partnership between themselves and the NCSC. It is certainly a nice feeling knowing that your key partners are as revered by others as they are by yourselves!

Our many services also include:

  • GDPR Compliance
  • IASME Governance Certification
  • PCI DSS Compliance
  • Technical Review Service
  • Information Governance Assistance
  • Vulnerability Scanning
  • Penetration Testing
  • Incident Management Assistance

It is an unfortunate fact that cyber-attacks have been growing in both variety and scale for many years. Then the COVID-19 outbreak encouraged a further increase in criminal activity. Therefore, the proactive approach described above is now more important than ever before.

The experts at CRIBB Cyber Security are fully trained professionals. They combine exceptional experience with unparalleled knowledge to help you take the stress away. We work alongside you and help to educate your staff, with a very simple mantra:


ICE Technology Services

ICE has decades of experience in providing IT services, consultation and seamless, 24/7 support to all managed service clients…

Read more


The team at eTestware are highly skilled in providing the best in outsourced software testing, with years of experience and a very SMART set of core values: Scalable; Manageable; Agile; Reliable; Timely…

Read more

theICEway, the specialists
Working with your IT Teams to deliver:
Technology Projects | Cloud Strategy | Application Managed Service

As the Coronavirus pandemic continues to deeply affect all of us, our teams are working remotely to stay safe. In an alternate universe, you would have been able to meet some of our team at Seatrade Cruise Global in Miami last week, but rest assured that as soon as it is safe, we will be back amongst our friends, colleagues and peers at events in the cruise industry – not to mention being amongst those in the healthcare, wider travel and retail sectors – in the months ahead.


DPO – Data Protection Officer

CMCA – CRIBB Maritime Cyber Assurance

NCSC – National Cyber Security Council

Top Tip

Contact us here at CRIBB Cyber Security if you need help or guidance with any of the services listed above – and don’t worry if it is not listed here, our experts are extremely well-versed in strategies designed to bolster your cyber resilience…